This work-book leads VCAs, SVNs and receptionists towards confidence and safety in dispensing medicines. The workbook includes both theory and practical elements. It is relevant to SVNs and VCAs at developing level in patient care on the skills framework and is designed to be used with the support of a mentor. Access to local hospital procedures and the Health and Safety Manual are required. Topics covered are • Types of medicines and their classification • Health and safety including COSHH regulations • Dispensing • Labelling • Drug schedules • Abbreviations • Administering medicines • Calculations • Case log and sign off By the end of the module the learner will be competent to dispense all client prescriptions at PDSA Author. Georgina Winston, HN at Thamesmead. **You can find a copy of this workbook to download and complete in the additional reference section of this course. **Mentors will need to contact HRSS to request the example answer booklet.