Want to know all the basic information about volunteering with us? This guide has all the important information in one place, and will provide you with information required to ensure you get the most out of your volunteering experience with PDSA, covering the following topics:

  • Welcome to PDSA
  • Introduction to PDSA
  • Getting the most out of volunteering with PDSA
  • Additional Information
  • Health and Safety
  • Volunteer Agreement


This is the basic safeguarding induction course for all volunteers at PDSA. It covers sensitive topics, seek support from your manager if needed. Support available is listed at the end of the video. It takes about 17 minutes to watch the video.


Fire safety is a critical part of health and safety at PDSA. It is important to know what to do in case a fire breaks out and the controls to put in place to ensure no one gets injured.

This course includes the principles of fire, procedures to follow in the event of a fire emergency, types of extinguishers and how to use them.


This course is not designed to provide training as a fire-fighter.

Health & Safety is so important at PDSA and is the responsibility of everyone. We want to prevent as many injuries as possible and completing this course will give you an understanding of how to prevent accidents from occurring and will give you information on how to ensure you are safe.

This course has been designed to develop and test your knowledge of Health & Safety, and will take you approximately 60 minutes to complete.

Safe handling is a principle that makes sure when you are doing something like picking up heavy things or moving big objects, you have an understanding of how to do these activities safely and without injury.

We want to make sure you are trained in the principles and practices of this course and so this course provides information and training for you to understand the risks associated with manual handling and how to ensure appropriate control measures are put in place. 

Most of us handle personal information as part of our volunteering, whether it's about customers, clients, other volunteers or members of the public.

We live in a world full of data, where finding answers to nearly any question is a simple Internet search, where sharing personal details with strangers on social media is commonplace, and where businesses can build detailed profiles about individuals for a variety of purposes.

But what about those individuals’ privacy? How can data be used and still be protected?

We want to make sure you are trained in the principles and practices of GDPR so this course provides information and training for you to understand our responsibility to keep personal data safe and secure and process it in line with GDPR legislation.